Return & Refund Policy

At zingo, we always aim to deliver fresh, high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully.

1. Returns

We accept returns only under the following conditions:

The product received is damaged, defective, or incorrect.

The issue must be reported within 24 hours of delivery.

The product must be unused and in its original packaging (if applicable).


To request a return, please contact us at [your support email/number] with your order details and clear photos/video of the issue.

2. Refunds

Refunds are issued only if:

The product is verified to be damaged, defective, or wrongly delivered.

Return request is approved by our support team.


Once approved, your refund will be processed within 3–7 business days to your original payment method.

3. Non-Refundable Items

Food items are not eligible for return or refund:

Used, half-consumed, or tampered products

Items damaged due to customer handling

Customized or special-order items (if any)

Delivery/Shipping Charges (Strictly Non-Refundable)


Even if the order is returned or refunded, the delivery charge will not be refunded under any circumstances.

4. Order Cancellation

Orders can be cancelled within 10–15 minutes of placing the order (if not already prepared or dispatched).
Once the order is processed, cancellation is not allowed.

5. Contact Us

For any return or refund request, please contact:
πŸ“ž [+91 6289576822]